About Us
Most companies don't need more dashboards or frameworks. What they need is clarity. They know something's off—customers are unhappy, churn is creeping up, loyalty is slipping, and it's starting to hit the bottom line. But they don't always know why.
We're often brought in when teams know the experience needs to improve—but they don't know where to start. When feedback is scattered, or missing altogether. When metrics are unclear, inconsistent, or not trusted. When strategy is buried in a deck, and no one's sure who's doing what. When AI is a buzzword, not something actually making the experience better.
We design customer experiences that actually work—for customers, for teams, and for the business. Not flashy. Not fluffy. Just thoughtful, intentional experiences that make your customers' lives a little easier—and a lot less frustrating as they interact with your product or service.
Less noise. More clarity. That's what we bring.
The name Flowmonger reflects that same approach. We're focused on creating seamless flows and removing friction—qualities we try to bring to every engagement.
At the center of Flowmonger is deep, hands-on experience. Our First Monger has spent years in UX, CX, and strategy roles at GE, Cisco, and more recently at Google - working across continents, silos, and systems to help organizations become easier to work with. With a background in engineering from IIT Kharagpur (India) and business from UC Berkeley's Haas School of Business, he brings a knack for simplifying complexity to create experiences that customers love.
Need help or know someone who does? Let's talk - or send them our way.